DELIVERY & RETURNS
Due to the COVID-19 pandemic delivery services are experiencing high demand and a reduction in services. Please note that standard UK deliveries via Royal Mail can take up to 10 working days from the date of dispatch, deliveries to remote locations or international addresses will take longer. If your delivery has not arrived after this date then please get in touch.
Order > Processing > Dispatch
We aim to process, package and dispatch your order within 48 hours for orders placed between Monday to Friday.
Personalised items, gift hampers & back-order items: Please allow between 3 to 5 working days for your item to be made prior to dispatch. You will be notified should there be any additional delays. A note will be added to your sales record with delivery details and an email will be automatically sent to you with these details.
Please ensure you add ‘@allaboutthebump.co.uk’ to your ‘safe senders’ list to ensure that you receive order status updates from us.
England, Wales, Scotland, Northern Ireland, Isle Mann, Isles of Scilly (excluding Scottish Highlands & Islands)
Standard Delivery: £3.49
Delivery usually takes between 2 to 3 days from the date your order was dispatched.
Express Delivery: £6.99
Orders are usually delivered 1-2 working days after dispatch.
International: Ireland (Republic of)
Standard Delivery: £9.99
Deliveries usually take between 5 to 7 working days, however, please allow up to 10 working days for your item to be delivered.
International Orders – Taxes & Customs Charges
Allaboutthebump Ltd are not liable for any additional customs or taxes that may be payable. Please visit your local government website to view current charges & taxes for your country. Please note, we will not accept returns where these charges have not been paid and an item has been returned to us.
Once your order has been marked as complete then delivery tracking information will be added to your sales record and emailed to you upon dispatch.
If you are not completely satisfied with your purchase or would like to exchange it for a different size, then post the item(s) to us, within 30 days of your order being delivered and we will either refund you or send an exchange.
Returns and exchanges must be returned to, and received by, allaboutthebump within 30 days from your original order delivery date.
Personalised items, bespoke prints & gift hampers are non-returnable, however, if you have experienced a problem with your order then please get in touch with us so we can rectify this for you.
Download, print and complete the Returns Slip, which can be downloaded here, and include this within your return to help us identify your order and process your refund/exchange or an administration fee may be charged.
Returns are processed upon receipt of your returned goods and any monies refunded within 7 days. Once a refund has been issued it will be returned to either your PayPal account or bank/credit card used to pay. We are unable to refund to any other method other than the one which was originally used to place the order.
Returns are sent at senders cost.
Unit 81 Dartford Business Park
For full conditions of our returns policy please see our Terms and Conditions section.