DELIVERY

We aim to process, package and dispatch your order within 24 hours for non-personalised orders placed between Monday to Friday for all items in stock. A note will be added to your sales record with delivery details and an email will be automatically sent to you with these details. Personalised items, items not in stock, or back-ordered, will be processed upon arrival of stock and you will be notified periodically.

Please ensure you add ‘@allaboutthebump.co.uk’ to your ‘safe senders’ list to ensure that you receive order status updates from us.

Delivery Options

England, Wales, Scotland, Northern Ireland, Isle Mann, Isles of Scilly (excluding Scottish Highlands & Islands)

Standard Delivery: £2.99
Delivered using Royal Mail 2nd Class – Delivery usually takes between 2 to 3 days from the date your order was dispatched. Deliveries can take place Monday to Saturday.

Express Delivery: £6.99
Delivered using Royal Mail 1st Class or DHL Express. Orders are usually delivered 1 working day after dispatch.

International: Ireland (Republic of)

Standard Delivery: £6.99
Deliveries usually take between 3 to 5 working days, however, please allow up to 10 working days for your item to be delivered.

Once your order has been marked as complete then delivery tracking information will be added to your sales record and emailed to you upon dispatch.

RETURNS

If you are not completely satisfied with your purchase or would like to exchange it for a different size, then post the item(s) to us, within 30 days of your order being delivered and we will either refund you or send an exchange.

Returns and exchanges must be returned to, and received by, allaboutthebump within 30 days from your original order delivery date.

Download, print and complete the Returns Slip, which can be downloaded here, and include this within your return to help us identify your order and process your refund/exchange or an administration fee may be charged.

Returns are processed upon receipt of your returned goods and any monies refunded within 7 days.  Once a refund has been issued it will be returned to either your PayPal account or bank/credit card used to pay. We are unable to refund to any other method other than the one which was originally used to place the order.

Returns are sent at senders cost.

RETURNS ADDRESS

allaboutthebump
Customer Returns
19 Austen Road
Erith, Kent
DA8 1YA

For full conditions of our returns policy please see our Terms and Conditions section.